TERMS & CONDITIONS

Welcome to Beyond Grace Travels. By booking travel services with us, you (“Client”) agree to the following terms and conditions.

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1. Agency Role

Beyond Grace Travels (“Agency”) acts as an intermediary between you and travel suppliers, including airlines, cruise lines, hotels, tour operators, and other travel service providers ("Suppliers").

• We do not own, operate, or control the services provided by Suppliers.

• All bookings are subject to the Supplier’s terms, conditions, and policies.

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2. Payments

• Payment is required according to Supplier policies and deadlines.

• Prices are subject to change until full payment is received.

• Failure to make timely payments may result in cancellation and loss of deposit.

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3. Cancellations, Changes & Refunds

• Cancellation and change fees may apply based on Supplier policies.

• The Agency service fees are non-refundable.

• Refunds, if applicable, are issued only by Suppliers and may take several weeks to process.

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4. Travel Documents

You are responsible for ensuring you have:

• Valid government ID or passport

• Required visas, travel permits, or vaccinations

• Compliance with entry, health, and testing requirements

• Failure to comply may result in denied boarding or entry, with no refund.

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5. Travel Insurance

We strongly recommend purchasing travel insurance to protect against:

• Trip cancellation or interruption

• Medical emergencies

• Lost luggage or delays

• Travel supplier default

• If insurance is declined, you acknowledge responsibility for potential financial losses.

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6. Assumption of Risk

Travel involves inherent risks. By booking, you agree:

• The Agency is not responsible for injury, loss, delays, or damages beyond our control.

• You assume full responsibility for travel risks and decisions.

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7. Agency Service Fees

Certain planning, research, or concierge services may incur additional non-refundable fees, which will be disclosed prior to booking.

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8. Client Responsibilities

The Client agrees to:

• Provide accurate information

• Review all itineraries and confirmations for accuracy

• Comply with Supplier rules and travel regulations

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9. Limitation of Liability

Beyond Grace Travels is not liable for:

• Acts or omissions of Suppliers

• Weather events, labor strikes, government actions, pandemic-related disruptions

• Lost/stolen belongings

• Errors beyond our control

• Our maximum liability shall not exceed the compensation paid to us for services.

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10. Changes to Terms

Beyond Grace Travels may update these terms at any time. Continued use of our services indicates acceptance.